Hyatt Ziva Cancun Review and Tour

The Hyatt Ziva is one of our family’s favorite resorts in Mexico- see why this all-inclusive resort in the Cancun Hotel Zone is our top pick for your next Cancun vacation! Below, you’ll see our video from our four nights on property, reviewing everything and doing a full walkthrough tour of the resort!

How We Paid

We used points for our stay at 25,000 World of Hyatt points per night, which sadly is no longer possible, as Hyatt has changed its all-inclusive award chart. Cash rates hover around $650 a night, which is a much better price than using points today.

Location

The Hyatt Ziva Cancun is located in the best spot of Cancun’s Hotel Zone, in our opinion. Cancun’s main resort area juts out into the ocean with an elbow. The Hyatt Ziva sits right at the elbow, allowing the resort to have two beaches with distinct views. It’s about a 20-minute drive from Cancun International Airport, as long as there’s not traffic, which there often is on the main Kukulcan road. The resort has 547 rooms spread out over three main hotel towers. The Turquoize tower offers the resort's adults-only experience, with its own pool and direct spa access. Another tower houses the Hyatt Club lounge, open to club-level guests and elite members. There are also views of the resort’s dolphin habitat from the third, oldest tower.

Check-In

If you are booked in the Turquoise tower, airport transportation is included. We booked a transfer through Viator beforehand, which is always cheaper than booking direct with the hotel but more stress-free than a taxi. Once we arrived at the Hyatt Ziva Cancun, bellhops assisted with our luggage,e and we were escorted to the check-in area, where there was a special World of Hyatt elite line for Globalists. There are also reports of being checked in at the Turquoise Tower, but this didn't work. We received a welcome beverage (the full bar is available, after all!) and were escorted to our room with our luggage. For this trip, we had a dolphin-view room booked with points and, since it was a busy weekend, we didn’t receive any further upgrades.

The Room

We’ve stayed several times at the Hyatt Ziva Cancun, and this was our first time in the Dolphin tower with a Dolphin view room. I preferred the turquoise tower, which also featured a soaking tub on our balcony and views of the Caribbean, but it was novel to have a view of the dolphin enclosure.

The rooms have definitely been redone since we stayed, as everything felt very fresh and new. A giant new television was available during breaks from the heat, and an oversized bathroom with a shower and a separate tub provided tons of extra room for the two of us.

Things to Do at the Hyatt Ziva Cancun

Since the Hyatt Ziva Cancun is an all-inclusive resort, there are tons of activities throughout the day on property, like game shows, poolside entertainment, and an evening show each night. Some entertainment was better than others, but it was sort of like a cruise ship on land in that you had plenty of things to do at your fingertips.

In addition to the scheduled activities, you have two beaches to choose from at the Hyatt Ziva Cancun. The north-facing beach had calmer waves most of our stay and featured a floating iceberg for families to climb on. The south-facing beach had great views of the famous stretch of resorts in Cancun and was fun to walk down in the mornings and evenings.

There are several pools on the property- the main resort pool, where most of the entertainment happened, the Turquoise Tower’s pool, which was slightly elevated and had its own bar, and the club pool, which we liked because it had more shade during the day provided by the tower it sat underneath.

There is also a sports bar with a pool table and other bar games for late-night fun, as well as a nightclub we didn’t partake in.

Food and Drink at the Hyatt Ziva Cancun

For an all-inclusive, the food and drink at the Hyatt Ziva are outstanding. At the Hyatt Ziva Cancun, guests can embark on a culinary journey that will enchant their taste buds. The resort offers a range of sophisticated restaurants, each with its own unique flavors and ambiance. Experience the vibrant tastes of Mexico at La Bastille, where traditional Mexican flavors are brought to life. Indulge in an unforgettable seafood feast at Tradewinds, where the freshest catch awaits. For a more relaxed dining experience, head to Habaneros and savor the flavorsome dishes in a casual setting.

In addition to the exceptional cuisine, the resort also boasts a remarkable selection of drinks. Whether you prefer cooling off with a refreshing cocktail by the poolside at The Tower Bar or unwinding with a glass of fine wine at the elegant Tres Cervezas Lounge, you'll find the perfect drink to complement your meal.

Impeccable attention to detail and a commitment to culinary excellence define the dining experience at the Hyatt Ziva Cancun. The resort's dedication to providing a memorable experience is evident in every aspect of their restaurants. From the carefully crafted menu options to the outstanding service, guests can expect nothing less than an unparalleled dining experience.

Overall

Overall, we love the Hyatt Ziva Cancun, as you can see in our video and blog above. If you have any questions or would like to book, email us at markjackson@jacksonjetsetting.com.